1. Digital delivery
Account and free-plan access is delivered electronically after registration and any required verification. Paid features are activated electronically after the payment gateway confirms a successful transaction.
2. Delivery timing
Activation is normally immediate, but gateway confirmation, fraud checks, network delays, or maintenance may delay access. A receipt and billing record are made available in the customer account after confirmation.
3. Delivery location
The service is accessed online through the Profyle website. We do not request a shipping address for delivery and do not dispatch goods by courier, post, or freight.
4. Delivery problems
If payment succeeded but paid access is not activated, contact support with the account email, invoice number, gateway, and provider reference. Do not send complete card or banking credentials.
5. Cancellation and refunds
Because delivery is digital, cancellation and refund handling follows the Refund and Cancellation Policy rather than a physical return process.
6. Contact
Questions about electronic delivery can be submitted through the Contact Us page.